Local search has become increasingly important over the last few years to businesses that provide local services. It’s obvious by most people that the general public searches for local businesses via the search engines and not the (YP’s) Yellow page’s book anymore. Consulting the phone book while looking to find any sort of product or service will be an amusing fable in the not too distant future — in much the same way that we smile when somebody wants to fax us something today.
Now that search engines like Google (typically) display 7 Google Map Listings on the organic first page whenever local modifiers are used (i.e. Service + city), it’s now absolutely essential that businesses know how to best optimize their Google Map’s Listing to acquire a spot in that 7-Pack. We are about to share with you 7 little known ways to get your business to show up in the Google Maps 7-Pack:
1. Claim Your Listing
Just claiming your listing gives your business more authority and trust over listings that are not claimed. I still cannot believe the amount of listings that are unclaimed in Google Maps. This also protects you from having your listing hijacked by your competitor or some spammy affiliate. There are affiliate(s) and competitor(s) that go looking for listings that are showing up in the 7-Pack that have not yet been claimed and they claim them. Once they have claimed your listing they changed the phone number, and change your website to theirs, so when people click your listing it goes to them or to their affiliate offer. Many small businesses have no idea this type of thing is going on with their listing until they try to claim it.
2. Fill-out your listing 100%
Google Maps gives the opportunity to add tons of details about your business. You can write a 200 word description, add 10 photos, add 5 videos and add extra details like associations, specialities, accepted payment cards and much more. NOTE: When filling out your listing do not get spammy with keywords or local modifiers and be sure to read their TOS (Terms of Service) to make sure you are not breaking any of their terms. Be sure you have done some decent keyword research before you start writing your content so you can lace the appropriate keyword(s) into your local listing.
3. Make Sure your N.A.P. is Consistent
N.A.P. stands for: Name, Address and Phone Number. This is the online finger print for local small businesses and it’s important that information stays consistent across the web. Using a company like Universal Business Listings is a great way to line-up all your information across the web quickly and correctly.
4. Citations – Kinda Like Links, But Not Quite
A citation is a mention of your business’ N.A.P. and similarly to link-building, you want your N.A.P. mentioned on as many credible domains as possible. Now like link-building not all citations are created equal. Getting a mention from your local commerce website and the BBB website, or even authority human-edited directories like the BOTW (Best of the Web) or Yahoo Directory probably deliver more weight. However, even a tweet can be considered a citation as long as it contains your N.A.P. so a great strategy can be leveraging Web 2.0 content sharing sites for quick and easy citations. Another quick tip is to try to get citations from other local directories and/or blogs – find those local online hubs!
5. Reviews – Your Customers Control Your Future
The more the better! Interesting to note that when you get 5 or more reviews on Google you typically get the extra rich snippet put besides your listing making it stand out more. Right now Google Maps allows your customers to post reviews about your business. They also pull review data from other authority reviews sites like Yelp, TouchLocal, InsiderPages, etc. Try offering your customers incentives for leaving you reviews and don’t post fake reviews about your business. Try to keep your reviews current and dripping in over time. Asking your entire customer database to review you on one day may not be a good idea and can cause it to look unnatural or even cause Google Maps to remove your reviews. Same with reviews from one IP address can cause issues too. Think carefully on your review strategies before implementing them.
6. User Content – Work That Crowd-sourcing Magic
This is an aspect of Google Maps where people can create their own “My Maps”, where they can list their favourite places to shop, a great walking trail or their top five local Irish Pubs etc. The more activity or mentions you have in “My Maps” the better. Run a “My Map” Contest to get more folks mentioning your business.
7. The Tortoise and the Hare
When executing your strategies for acquiring more citations, reviews, & user content be sure to build slowly and consistently over time. It’s most likely regular current conversations about your business in the form of citations, reviews & user content carry more weight. Think drip, drip, drip.
At the end of the day, optimizing your Google Maps listings is not so different from regular SEO. You have an on-page factor (claiming and filling out your listing from informed keyword research) and off-page optimization consisting of citations, reviews and user content. If you actively pursue the above listed steps then you will most likely achieve a Google Map’s 7-Pack ranking.
Matthew Hunt runs a Local Search Marketing company called Small Business Online Coach. If you would like to learn more on how to get your local small business better rankings within Google Maps then you may want to subscribe to his FREE Google Maps Listing Course here.